COVID-19 Information and Contacts

September 2020 Update

New Guidance for Greater Manchester came into effect on 31st July 2020

Below are Rochdale Councils new restrictions

  • You must not host or meet people you do not live with in your home or garden, unless they're in your support bubble. Your household is only the people you live with and any support bubble.
  • You should not socialise with people you do not live with, unless they're in your support bubble, in any public venue.

  • You must wear a face covering by law in certain indoor settings. Examples of indoor settings include shops and on public transport. 

  • Where possible, you should maintain 2 metres between people and should avoid shaking hands or hugging

  • You should try not to share a car with those outside your household or support bubble.

  • You can travel outside of the borough of Rochdale. However, you must not meet people you do not live with in their home or garden, whether inside or outside of the borough of Rochdale, unless they're in your support bubble.

All patients attending the surgery will be screened either via telephone or SMS message. If you haven't responded to either, you will be screened at the front door intercom and will not be permitted entry if you have any of the three main symptoms of COVID-19.

Our staff are facing increasingly busy telephones and we have increased the numbers of staff answering them, however we have recently faced a high number of calls where patients have been abusive to our staff. The practice operates a Zero Tolerance policy and any patients found to be rude or abusive may face removal from the practice register. All of our calls are recorded.


Help Prevent a Local Lockdown in Rochdale

The new measures

  • Wear face coverings in shops now – do not wait until 24 July
  • Wear face coverings in public as much as possible
  • Limit visitors to your home to two people
  • Keep 2 metres apart at all times
  • Avoid physical contact with anyone outside your own household, including shaking hands or hugging
  • Get tested and isolate if you are told to do so

People are strongly recommended to wear a cloth face covering (or non-surgical mask) as much as possible, not just when in shops. This includes other public spaces where you are likely to come into close contact with other people.

Current national guidance allows two families to meet indoors as long as they keep to social distancing guidance. We are asking residents to limit the numbers of people meeting indoors to people who live in the house plus only two members from a second household at any one time. And we are recommending that people do not hug or shake hands with anyone outside of their household.

 

It goes without saying that we must all support this and it is vital that we are seen to be following our own advice closely. We must set the example for others to follow.

Face masks will be made available to staff who work outside or have to visit other settings as part of their job. A number of service areas have already provided a range of PPE to staff and will distribute as appropriate.

The advice to continue to work from home, for those that can, remains.

We will review these measures again in two weeks and provide a further update.

We will be working hard to share these messages across our borough and, as many of us are residents of the borough, your support in reinforcing these new measures for us would be helpful so that we can work together to reach as many people as possible.

Why are we doing this?

We have been closely monitoring the data for our borough.

Over the last two weeks we have had one of the country’s highest rates of positive cases per 100,000 population, behind only Leicester, Blackburn and Bradford. The numbers fluctuate daily but our borough has had around 35 and 40 cases per 100,000.

It’s important to stress that we’re not at the levels Leicester saw, which was over 100 per 100,000.

We hope that by changing the advice now we are acting quickly enough so that we can stop the spread, reduce the number of cases, prevent a local lockdown and ultimately keep each other safe.


From 15th June 2020 ALL patients entering the surgery will be required to wear a face mask or covering before entering and while on the premises

Patients over the age of 18 must come to the surgery alone, those under 18 can be accompanied by one adult only

The majority of our appointments are still being carried out by telephone or video consultation. If a clinicians feels you need to be seen, you will be given a time to attend by the clinician

Patients attending face to face appointments will be seen by a clinician wearing full PPE equipment and all surfaces touched will be wiped down prior and after appointments

Please note we cannot provide letters exempting patients from wearing facemasks on public transport

If you need to drop off prescription requests or letters, we ask that you put them in the black post box to the side of the front door

These decisions have been taken in line with the latest national guidelines from NHS England.

We thank you for your co-operation at this difficult time and ask that you do not challenge our staff whilst we do our best efforts to still provide you with the safest service we can.

Coronavirus information can be found in 60 different languages HERE

The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

 

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly
  • Loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything or things smell or taste different to normal

You do not need to contact 111 to tell them you're staying at home.

If you are a keyworker and have symptoms, you can find out about testing HERE

If you do not have symptoms but a household member does have symptoms, you and any other household member are required to self-isolate for 14 days.

Do not go to a GP surgery, pharmacy or hospital.

 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

 

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.#
  • Avoid close contact with people who are unwell.

For Information about BAME communities with COVID-19 - please download the flyer HERE

For Sick Note Information - please download the information document HERE

For High Risk Group FAQs - please download the information HERE

For Child Immunisation FAQs - please download the information HERE


PRINCIPLE RESEARCH FOR COVID-19

Help the fight against COVID-19!

If you are aged 65 and above, or aged 50-64 with high blood pressure and/or Heart Disease, Asthma or Lung Disease, Diabetes not treated with Insulin, Stroke, Liver disease or Immunosuppressed, you could be eligible for join the PRINCIPLE trial and help the fight against COVID-19. Click the link below for more information.

PRINCIPLE Research Study Information Leaflet


POST COVID-19 INFORMATION PACK

Please see below the NHS Post COVID-19 Patient Information Pack developed by NHS Homerton University Hospital.

Post COVID-19 Information Pack


HOLDING FAMILIES

As part of Family Services, Early Break are offering support to children and young people who are being affected by a parent's drug or alcohol misuse.

Team Contact details can be found on the flyer HERE



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