PATCHS GP Online Service
We are trialing a new GP online service in order to offer additional access for our patients to GP advice. All you need to do is answer four simple questions and your query will be submitted to a GP (or admin if it doesn't need to be dealt with by a GP) and will be dealt with within 48 hours.
If your query is urgent we would recommend patients to telephone the surgery as usual.
To get started with PATCHS click the banner below
FLU Clinic Information
Our Flu clinics are now open - please see our Flu Information Page HERE
Important Information about the Coronavirus (COVID-19)
January 2021 Update
COVID Vaccinations are continuing across the borough for patients. Patients aged between 75 - 80 will be contacted soon to begin booking their first vaccine appointment. This may be done at one of the sites across Heywood, Middleton and Rochdale.
We have started to receive a high number of calls in this new lock down, from patients asking about Online Shopping slots and shielding Letters. As per the previous lock down, it is not the surgery that are not issuing these letters so we cannot provide advice on how to get priority online shopping slots. We also cannot provide sick notes for shielding.
Our phone lines are extremely busy at the moment, please be patient with us, we have the maximum number of staff we can have on the telephones for all of the incoming lines, and we are answering them as fast as possible, if you are ringing for an appointment but you are confident with using a smartphone, please consider downloading the NHS App if you can which will give you access from 8am each day to any telephone appointments we have available for that day. You can download the NHS App HERE
December 2020 Update
COVID-19 Vaccinations have started across the borough with patients aged over 85, Healthcare Staff and Care Home workers. We are working with Rochdale Health Alliance, the local GP Federation, to deliver the COVID vaccination programme for our patients. Rochdale Health Alliance will be contacting our eligible patients from today and over the coming weeks to offer you an appointment for the COVID vaccination. This may be by a telephone call or via a text message that offers you the option of booking online. You will be asked some simple questions to ensure that you are able to have the vaccine and will then book the appointment with you. You do not need to contact the practice.
Leaflet for Suspected Coronavirus (COVID-19): Important information to keep you safe while isolating at home
November 2020 Update
As you will be aware the government has announced a national lockdown from 5th November to the 2nd December 2020. Within the announcement the government has clarified that there will be no shielding category as there was in the first wave but they will be writing out to patient who due to their medical conditions will be defined within a 'Clinically Extremely Vulnerable' group.
Please see attached for the Bury and Rochdale LMC Response to Patient requests for letters for their employers.
Shielding Letters for Employers
September 2020 Update
New Guidance for Greater Manchester came into effect on 31st July 2020
Below are Rochdale Councils new restrictions
- You must not host or meet people you do not live with in your home or garden, unless they're in your support bubble. Your household is only the people you live with and any support bubble.
- You should not socialise with people you do not live with, unless they're in your support bubble, in any public venue.
- You must wear a face covering by law in certain indoor settings. Examples of indoor settings include shops and on public transport.
- Where possible, you should maintain 2 metres between people and should avoid shaking hands or hugging
- You should try not to share a car with those outside your household or support bubble.
- You can travel outside of the borough of Rochdale. However, you must not meet people you do not live with in their home or garden, whether inside or outside of the borough of Rochdale, unless they're in your support bubble.
All patients attending the surgery will be screened either via telephone or SMS message. If you haven't responded to either, you will be screened at the front door intercom and will not be permitted entry if you have any of the three main symptoms of COVID-19.
Our staff are facing increasingly busy telephones and we have increased the numbers of staff answering them, however we have recently faced a high number of calls where patients have been abusive to our staff. The practice operates a Zero Tolerance policy and any patients found to be rude or abusive may face removal from the practice register. All of our calls are recorded.
July 2020 Update
Below are Rochdale Councils new measure to prevent a local lockdown.
The new measures
Wear face coverings in shops now – do not wait until 24 July
Wear face coverings in public as much as possible
Limit visitors to your home to two people
Keep 2 metres apart at all times
Avoid physical contact with anyone outside your own household, including shaking hands or hugging
Get tested and isolate if you are told to do so
People are strongly recommended to wear a cloth face covering (or non-surgical mask) as much as possible, not just when in shops. This includes other public spaces where you are likely to come into close contact with other people.
Current national guidance allows two families to meet indoors as long as they keep to social distancing guidance. We are asking residents to limit the numbers of people meeting indoors to people who live in the house plus only two members from a second household at any one time. And we are recommending that people do not hug or shake hands with anyone outside of their household.
It goes without saying that we must all support this and it is vital that we are seen to be following our own advice closely. We must set the example for others to follow.
Face masks will be made available to staff who work outside or have to visit other settings as part of their job. A number of service areas have already provided a range of PPE to staff and will distribute as appropriate.
The advice to continue to work from home, for those that can, remains.
We will review these measures again in two weeks and provide a further update.
We will be working hard to share these messages across our borough and, as many of us are residents of the borough, your support in reinforcing these new measures for us would be helpful so that we can work together to reach as many people as possible.
Why are we doing this?
We have been closely monitoring the data for our borough.
Over the last two weeks we have had one of the country’s highest rates of positive cases per 100,000 population, behind only Leicester, Blackburn and Bradford. The numbers fluctuate daily but our borough has had around 35 and 40 cases per 100,000.
It’s important to stress that we’re not at the levels Leicester saw, which was over 100 per 100,000.
We hope that by changing the advice now we are acting quickly enough so that we can stop the spread, reduce the number of cases, prevent a local lockdown and ultimately keep each other safe.
June 2020 Update
From 15th June 2020 ALL patients entering the surgery will be required to wear a face mask or covering before entering and while on the premises
Patients over the age of 18 must come to the surgery alone, those under 18 can be accompanied by one adult only
The majority of our appointments are still being carried out by telephone or video consultation. If a clinicians feels you need to be seen, you will be given a time to attend by the clinician
Patients attending face to face appointments will be seen by a clinician wearing full PPE equipment and all surfaces touched will be wiped down prior and after appointments
Please note we cannot provide letters exempting patients from wearing facemasks on public transport
If you need to drop off prescription requests or letters, we ask that you put them in the black post box to the side of the front door
These decisions have been taken in line with the latest national guidelines from NHS England.
We thank you for your co-operation at this difficult time and ask that you do not challenge our staff whilst we do our best efforts to still provide you with the safest service we can.
Coronavirus information can be found in 60 different languages HERE
The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
- Loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything or things smell or taste different to normal
You do not need to contact 111 to tell them you're staying at home.
If you are a keyworker and have symptoms, you can find out about testing HERE
If you do not have symptoms but a household member does have symptoms, you and any other household member are required to self-isolate for 14 days.
Do not go to a GP surgery, pharmacy or hospital.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.#
- Avoid close contact with people who are unwell.
For Information about BAME communities with COVID-19 - please download the flyer HERE
For Sick Note Information - please download the information document HERE
For High Risk Group FAQs - please download the information HERE
For Child Immunisation FAQs - please download the information HERE
Antibody testing is a key part of the Government's testing programme and will play an increasingly important role as we move into the next phase of responding to this epidemic.
Antibody testing is currently available for NHS Staff and some patients.
there is no strong evidence yet to suggest that those who have had the virus develop long-lasting immunity which would prevent them from getting the virus again. Antibody testing at this stage is useful primarily to improve our understanding about the spread of the virus.
PRINCIPLE RESEARCH FOR COVID-19
Help the fight against COVID-19!
If you are aged 65 and above, or aged 50-64 with high blood pressure and/or Heart Disease, Asthma or Lung Disease, Diabetes not treated with Insulin, Stroke, Liver disease or Immunosuppressed, you could be eligible for join the PRINCIPLE trial and help the fight against COVID-19. Click the link below for more information.
PRINCIPLE Research Study Information Leaflet
DAD CHAT LIVE
The Dad Chat is a Facebook page, developed to support dads to understand their baby, brain development in babies, mental health issues for mums and dads and how to access the right services at the right time.
Every Wednesday they hold a Facebook Live session at 6pm.
See the facebook link below for more info.
Dad Matters UK
Are you a parent or carer of a child aged 0-19? Heywood, Middleton and Rochdale Children's Integrated Community Health Services have a text messaging service.
You can text a health professional for confidential advice on;
Feeding and nutrition, Child Development, Emotional Health and Wellbeing, Behaviour Challenges, Family Health, Sleep Routines, Toileting and Continence, Bullying, Minor Accidents and Illness.
A message from your GP
A booklet has been produced by the GP surgery in partnership with Rochdale Health Alliance, the local GP Federation.
We all know that the NHS is struggling to meet demand. People are living longer and have more complex illnesses and budgets do not cover the cost of meeting these problems. There are fewer GPs to deal with increasing patient lists. this means that it is more difficult to get an appointment when you request one.
All practices want to provide the best possible service for patients and this helpful guide is intended to help you get the best possible experience when you access your GP services and to provide information on other services that, depending on your problem, can help you.
You can download the booklet HERE
Our current trainees are:
Dr T Watchman ST3 (male) who will be with us until August 2020
Dr S Eleanor ST2 (female) who will be with us until August 2020
Armed Forces Accredited Practice
Peterloo Medical Centre is now an accredited Armed Forces Veteran Friendly practice.
We are now able to offer appointments for blood tests on Saturday mornings from 8.00am until 12.00pm and Cervical Smear appointments with our Practice Nurses before 8.00am on Tuesdays and Wednesdays each week for patients who may not be able to attend during normal opening hours.
Healthy Hajj and Umrah
You can now download the Manual for a Healthy Hajj and Umrah written by our own Dr Mohammed Jiva
This manual with 101 tips is based on the experience of providing medical clinics during the period of Hajj in Makkah and Mina. A medical team of 8-10 GPs annually travel to the Kingdom of Saudi Arabia to provide free healthcare to predominantly British pilgrims.
To download the Manual please click HERE
Telephone Call Recording
Please note that from 1st February 2019 - all incoming and outgoing calls to the practice are recorded for training and monitoring purposes.
Peterloo Medical Centre utilises telephone recording technology to support training, education and address patient concerns. Both incoming and outgoing calls are recorded. Although incoming calls are notified of the recording facility, outgoing calls are not notified. The surgery will retain the call content for a period of 90 days before deleting. In the event that the call needs to be shared with a third party, the patient will be notified in advance.
From January 2019, your medical record will be able to be viewed by other health and social care professionals directly involved in your care. Visit www.hmrshareforyou.nhs.uk for more information. The ShareForYou Privacy Notice can be viewed HERE
HOLWAC Walking leaflet - If you are over 55 and would like to get involved with the 'Wild Awake Mindfulness In Nature' Walking Group in association with Link4Life - please click on the link to view the leaflet.
Activ8 Me Sessions - In association with Link4Life you can attend Low Cost, Pay as you Go Adult Fitness and Sports Sessions, No membership required. All ages (16+) welcome and all abilities welcome! All sessions are 'just turn up' unless otherwise stated.
Over the past few years we have started to hold a few fundraising events which we had great participation from our staff and patients.
In 2015 we walked from the surgery to St Peter's square in Manchester raising approximately £3600 in sponsorship for Children in Need.
In April 2016 we did a 10 mile sponsored walk from the practice to Hollingworth Lake for Teenage Cancer Trust in conjunction with Manchester March of the Mods. This was a great day out and attended by over 50 members of staff and patients, we even got the local police to join us for the first two miles and we raised just over £2300.
Dr Syed and Nurse Emma completed a 60 mile bike ride in aid of Macmillan and Breast Cancer Awareness in 2016
During 2016/17 we held a few Tea Dances for our Middleton population of Over 65's. This was accompanied by a fantastic swing band and everyone had such a great time, although this was not for charity it was nice to give something back to Middleton. It was wonderful to see people happy and there were some fantastic dancers, although we think the doctors are better at signing prescriptions than they are at the Quick Step!
In July 2018 we held a Cupcake Day at the surgery. Staff and Doctors baked/bought cakes and these were sold to both staff and patients. We raised £110 in total for the Alzheimers Society.
On Friday 28th September 2018 we held a Macmillan Coffee morning at the surgery in conjunction with the Living With and Beyond Cancer Team raising a fantastic total of £219.21
In 2019 we participated in ELF Day at the practice where staff and doctors dressed up and worked as Elves for the day, for the Alzheimer's Society and we raised £128
Appointment DNAs (Did Not Attend)
If you are struggling to get an appointment at the surgery one of the reasons is patients not attending their appointments, meaning the Doctor, Nurse or Healthcare Assistant have a wasted appointment that could have been offered to another patient if it had been cancelled. If you cannot attend your appointment for whatever reason, please let us know in enough time before the appointment is due, so we can allocate it to someone else. Please note that the Practice has a policy for removing patients who persistently fail to attend appointments.
The shingles vaccine can be requested for peo-ple aged 70 and 78 . Those who missed out on their shingles vaccine at age 70 are still eligible at ages 71, 72 and 73. And those who missed out on their shingles vaccine at age 78 are eligible at 79. Shingles vaccines can be done at the same time as flu vaccines. Alternatively – please telephone the surgery and book an appointment with Mary or Emma.
Patient Online Access
Patient online access is now available Please visit www.peterloomc.co.uk for more information about how to register to book appointments and order prescriptions online. Alternatively, ask our receptionists for your unique password.
Struggling for an appointment?
Extended hours Doctor and Nurse appointments are available 7 days a week through GP Care Services at Middleton Health Centre, Birtle View Heywood, Kingsway Rochdale and Littleborough Practices. To book, please phone 0161 7638 292 be-tween the hours of: 9:00am and 6:00pm 7 days a week.
Spreading your wings and flying off to Uni? Have you had your free Meningitis ACWY jab? Book in with a Practice Nurse now!
The aim of screening programmes is to increase the frequency of early diagnoses in at-risk patients, resulting in quicker treatment whilst disease isn’t as serious—thus increasing the chances of recovery. A common misconception is that screening programmes only look for Cancer—they don’t! In fact, they often lead to treatment for different problems which could lead to an improved quality of life.
|Eligibility||Women aged 50-70||Men and women aged 60-74. (74+ can request kits online.)||Women aged 25-64|
|Information||Be Breast Aware: 0161 653 2902||Bowel Screening Program: 0800 707 60 60||Jo’s Trust: 020 7936 7498|
|Recall||Every 3 years||Every 2 years||Every 3 years up to 49 years old, then every 5 years until 64|
|Details||Breast Screening involves a mammogram—an X-Ray of 2 parts of the breast. It usually takes about 30 minutes and is always supervised by female staff.||The Faecal Occult Blood Test is sent out to patients on their 60th birthday. The test is a sample card, on which 2 smears of stool sample are added from 3 different samples on 3 different days. (Making 6 samples overall!) Included with the sample card is a pre paid envelope which is used to send the sample to the lab for testing.||Cervical screening involves a smear of the cells in the cervix and testing them for abnormalities or inflammation. Like breast screening, smear clinics are undertaken by female staff.|
Want to have your say in how we do things around here?
Join our Patient Participation Group!
The Peterloo Patient Participation Group (PPG) plan to meet around 4 times a year, allowing you to express your ideas about the Practice. For more information, please email firstname.lastname@example.org for the attention of Julie, expressing your interest in joining up. We hope to see you at one of our meetings soon.