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ONLINE SERVICES FOR PATIENTS

Patients are already able to book appointments and order repeat medications online.  From 31st March, 2015 the practice can also offer online patient access to parts of their medical records.

Patients who wish to access online services will need to complete an application form and bring the form and two forms of ID, at least one of which should contain a photo, with them to the surgery. Staff will verify the information and if accepted the patient will be registered for access.  A PIN number will be provided once the application has been registered.

Patients who currently have access for appointments and repeat medications who wish to register for this new service will also need to complete a new application form and bring in ID.

More information can be obtained from www.england.nhs.uk/patient-online  

Access to Medical Records

Patients have the right of access to health information recorded about them, subject to certain exceptions. A written request must be made to the practice, signed by the patient. A fee will be charged based on Access to Medical Records Act guidance.

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