Ordering Repeat Prescriptions

You can order your repeat prescriptions by:

  • Using the NHS App
  • Using our GP online system: EMIS Access
  • Put your request slip in the slot next to reception
  • Post your request to the surgery
  • you can email your request to 
  • If the surgery is closed you can post your request into the postbox next to the main front doors

Please note, for safety we do not take medication requests on the telephone.

It is patient’s responsibility to ensure sufficient supply of repeat medications. This is especially true during weekends and public holidays. Make sure you check your medicine supply regularly.

Please allow 48 working hours for prescriptions to be processed.

Urgent Prescription Requests

If you have made an unfortunate mistake and have run out of medication we will always try and help. Please bring your repeat slip or a written request into the surgery as soon as possible. We will then try our best to process your request and ask that you can return to collect your prescription.

Medication reviews

Patients taking repeat medications may need to see a doctor or nurse once a year for a review of the medication.

We will contact you either via telephone, text message or letter to make an appointment. Please book an appointment to avoid unnecessary delays to further prescriptions.

If you don't make an appointment, we will remind you three times.

We may stop or reduce medication for safety if an annual review isn't completed.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery.

Do not put it in your household bin or flush it down the toilet.

Prescription charges

Find out more about prescription charges on

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on medications.

If you would like to speak to someone at the GP surgery about your prescription:

  • Send us a non-urgent query via Patchs
  • Phone us after 10am

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

What happens when a hospital doctor changes your medication?

From an outpatients appointment

The hospital doctor will write to the surgery if we need to make changes to your medication. If your repeat slip is not up to date, you can request your new medication by writing it on the bottom of the slip.

Sometimes the hospital doctor will give you a “non-urgent prescribing request” form. We will need 48 hours to get this new medication ready for you.

On discharge from hospital

The hospital will send a letter to the surgery advising us of the medications you have been given.

Any changes to medication the surgery will complete. When you need more medication you can request it at the surgery.

You can request your medication in person, online or via email. 

Travelling Abroad

If you are going on holiday for more than one month you can ask for a prescription to last up to 3 months.

You will need to make sure you have attended your annual review.

If you are going away for longer than 3 months, you will need to get help and medication in the place you are visiting.

If you are going somewhere medication is not available, you may be able to get a private prescription.